|It is the customer's own
responsibility to prepare the item(s) to be returned or RMAed in a proper
package for a safe shipping procedure
Some items carry
"Operational Warranty" and will be listed on the invoice as such, it Means that
the item can only be replaced if Defective upon arrival.
Do not remove any labels from any parts or it will result in your warranty being
void. Any wrong or damaged item must be reported within 5 days of purchase date.
Data recovery is not covered under any warranty
and is not part of the repair or exchange process
Physical damage, Miss use, Abuse improper
installation, usage not in accordance with the product specifications and
instructions, alterations, repairs or modifications of any product will void the
Modifying a product in a permanent way is considered
physically damaged. PCandParts.Com cannot honor warranty for CPU's
or motherboards that
have bent pins, cracked or chipped cores, burnt or otherwise sustained any other
type of physical damage. Physical damage voids any warranty previously implied
for any product.
For monitor & LCDs, we commit to respective
manufacturer dead pixels warranty policy, terms and conditions as listed on
PCandParts.Com RMA Department will not accept ,
1- CPU Model LGA-775 Grid Array 4 , Gold Contacts without the protected cover
that comes with the CPU.
3- CPU with finger prints on Gold Contacts.
2- Mainboard with Grid Array 4 technology ( Intel D915/925/945/965/975 ) without
the protected cover that comes with the Mainboard.
4- Mainboard with finger prints on Gold Contacts or bent pins
Our advice is DO NOT THROW AWAY ANY PROTECTIVE COVER
that comes with the CPU, and the mainboard. This is designed to protect the CPU
and the mainboard from dust or finger touches.
also recommend keeping products shipping boxes, especially the PC case and
return items should be shipped back to our base in their PROTECTIVE packages as
highly recommended testing every product purchased from our company within
the first 5 days of receipt date even if the product is intended for later
use, we will replace FREE of any charge any DOA ( Defective Upon Arrival )
product reported during that period of time.
Supplies : in order to meet manufacturer warranty terms and conditions ink &
toner supplies should have at least 80% of their capacity and packed in
their original boxes in case found DOA ( Defective Upon Arrival ) , we
therefore ask you not to discard the original packaging until making sure
that the product is problem free. Otherwise the warranty will be void.
Under our warranty terms we cannot be held responsible for data safety and
integrity left on returned items either for repair or replacement, customer is
solely responsible for data back or removable before sending any item for RMA.