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Policy And Agreement

All items sold by PCandParts.com carry a 1-year manufacturer warranty. Manufacturer warranty & return policies vary but Computer Parts will, at its option, repair or replace any defective part for a period of 1 year from the date of purchase.

However some items may have longer manufacturer warranties and can be repaired or replaced by PCandParts.com like Intel, 
Seagate, WD, Samsung and LG products.

 Restrictions May Apply.
 
Systems/Parts returned to Computer Parts without first obtaining an RMA will not be accepted.
PCandParts.Com will NOT be responsible for the return shipping cost .Customer pays return shipping on all services. PCandParts.Com reserves the right to refuse service to anyone.

PCandParts.Com will NOT be responsible also for the return shipping cost of the items labeled "Order" items during the 1-year manufacturer warranty. Special ordered items can not be returned. 

 

The returns are processed by PCandParts.Com and will be returned ( repaired/replaced ) as soon as possible.
 

Do not remove any labels from any parts or it will result in your warranty being void. Any wrong or damaged item must be reported within 5 days of purchase date.

Data recovery is not covered under any warranty and is not part of the repair or exchange process

Physical damage to any product will void the product's warranty. Modifying a product in a permanent way is considered physically damaged. PCandParts.Com cannot honor warranty for CPU's that have bent pins, cracked or chipped cores, burnt or otherwise sustained any other type of physical damage. Physical damage voids any warranty previously implied for any product.

PCandParts.Com RMA Department will not accept ,

1- CPU Model LGA-775 Grid Array 4 , Gold Contacts without the protected cover that comes with the CPU.
3- CPU with finger prints on Gold Contacts.
2- Mainboard with Grid Array 4 technology ( Intel D915/925/945/965/975 ) without the protected cover that comes with the Mainboard.
4- Mainboard with finger prints on Gold Contacts.
 

Our advice is DO NOT THROW AWAY ANY PROTECTIVE COVER that comes with the CPU, and the mainboard. This is designed to protect the CPU and the mainboard  from dust or finger touches.

 

Update: In line with VAT authorities recommendation and based on the VAT Law (Number 7634 dated 02/02/02 Part-1 Article-2 Chapter-6), kindly note that Credit Notes made for faulty products which were purchased in a period greater than 3 months, are not eligible to receive VAT credit. With regrets, the law is currently being implemented with no exception.

For any questions or clarifications you may have on this issue, please do not hesitate to contact our accounting department, and they will address all of your concerns.

 

 
 
If you are asking for something special Or you have any questions please contact us at:
Sales@PcAndParts.Com Or call 03-585 535
( Direct sales line )

 

 

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